Sarentix Partner Pilot Terms

Version: 1.0
Effective date: 29 July 2026

1. About these terms

These terms are between:

Sarentic Pty Ltd trading as Sarentix
ACN: 695 043 899
Email: support@sarentix.com

and the AI trainer or AI-adoption consultant approved by Sarentix to participate in the pilot, referred to as the Partner.

These terms apply to every client licence the Partner purchases during the Sarentix Partner Pilot once the Partner has accepted them by email. The person accepting the terms confirms that they are authorised to do so for the Partner’s business.

2. The pilot arrangement

The pilot allows the Partner to purchase Sarentix AI-Use Policy Pack licences for clients receiving the Partner’s paid training, AI-adoption or consulting services.

The arrangement is non-exclusive. The Partner remains an independent business and cannot enter into commitments on behalf of Sarentix.

The Partner must not describe itself as a Sarentix agent, employee, accredited adviser or permanent partner. It may use the pilot-partner description and promotional wording approved by Sarentix while participating in the pilot.

Either party may decide not to continue the relationship. Participation in the pilot does not guarantee access to future licences, prices or partner arrangements.

3. One licence for one client

Each licence:

·       covers one client business;

·       is represented by one unique access code;

·       provides one configured Sarentix AI-Use Policy Pack for that client; and

·       permits use of the finished pack only within that client’s business.

A licence may be purchased before the client is finally identified. It becomes assigned to the client that redeems the access code and cannot then be transferred to another client.

A separate licence is required for every separate client business. Sarentix may decide how this rule applies to a client with multiple related legal entities.

4. Purchasing and using access codes

The pilot price for one client licence is £99, unless Sarentix and the Partner agree to a different price in writing.

Payment must be made in full before Sarentix issues the access code.

Each access code:

·       may be redeemed once;

·       may be given only to the intended client;

·       reduces the client’s payment for the Sarentix product to £0;

·       expires six months after issue; and

·       has no cash value.

The Partner must provide the code as part of a genuine paid client engagement. It must not publish the code or advertise or sell it as a standalone discounted Sarentix product.

Sarentix may replace an unused code if the intended client changes before redemption. Replacement and extension requests will be considered reasonably but are not automatic.

Sarentix may extend an unused code once for up to 90 days if the Partner asks before its original expiry date.

5. Client configuration and delivery

The client must:

1.      redeem the access code through the Sarentix checkout;

2.     accept the applicable Sarentix client terms and privacy notice; and

3.     complete the standard Sarentix configuration process.

Sarentix controls the configuration questions, production process and delivery of the finished pack.

The Partner may help the client understand the questions but must not provide information on the client’s behalf without the client’s authority.

Sarentix normally delivers the finished pack directly to the client. Where the Partner properly receives a copy, it may provide the finished PDFs to that client and assist the client with implementation.

The Partner may not use that copy for itself or for another client.

6. Ownership and permitted use

Sarentix continues to own the AI-Use Policy Pack, its component documents, wording, templates, configuration system, branding and supporting materials.

Purchasing a licence does not transfer ownership of the product or its underlying materials to the Partner or the client.

For a valid licence, the Partner may:

·       provide the corresponding access code to the intended client;

·       explain the purpose and contents of the product;

·       provide related training or implementation assistance; and

·       supply the unaltered finished PDFs to that client if the Partner properly receives them.

The Partner must not:

·       copy or reuse the materials for another client;

·       extract wording to create its own policy product or template;

·       edit, translate, rebrand or otherwise alter the materials;

·       remove or conceal Sarentix’s name, attribution or disclaimers;

·       resell, sublicense, publish or distribute the materials;

·       place them in a shared or public template collection; or

·       allow another trainer, consultant or reseller to use its licence.

These restrictions do not prevent the Partner from creating and using its own original training materials.

The named client may reproduce and reasonably adapt its finished pack for its own internal business purposes under the separate client terms.

7. Branding

The pack will normally identify Sarentix as the provider of the policy and rollout materials and may include wording such as:

Prepared for [Client] by Sarentix
Supplied in partnership with [Partner]

The Partner must not remove the Sarentix attribution or suggest that it created or owns the Sarentix materials.

8. Responsibilities

Sarentix is responsible for:

·       providing the standard configuration process;

·       preparing the pack from the client’s submitted answers;

·       delivering the completed materials;

·       correcting errors introduced through Sarentix’s production process; and

·       providing reasonable email support for access, configuration and delivery problems.

The Partner is responsible for:

·       its training, consulting and implementation services;

·       its own fees and arrangements with the client;

·       statements and promises it makes about Sarentix or the product;

·       obtaining authority before sharing client information; and

·       protecting access codes and client materials in its possession.

The Partner must not promise that the product:

·       guarantees legal or regulatory compliance;

·       eliminates AI-related risk;

·       has been approved by a regulator;

·       replaces legal or professional advice; or

·       is suitable for every business without review.

The client is responsible for:

·       reviewing the completed pack;

·       checking that it reflects the client’s business and intended practices;

·       deciding whether and how to adopt it;

·       obtaining professional advice where necessary;

·       approving and communicating its policy;

·       implementing and enforcing its chosen rules; and

·       reviewing them as circumstances change.

Delivery of a pack does not, by itself, mean that the client has adopted or implemented it.

9. Product limitations

The Sarentix AI-Use Policy Pack provides practical internal business materials. It is not legal, regulatory, employment, HR, privacy, cybersecurity, financial or other professional advice.

Sarentix does not guarantee:

·       compliance with any law or regulatory requirement;

·       acceptance by a regulator, court, insurer or professional adviser;

·       prevention of every AI-related error, loss or information exposure;

·       suitability for every client or situation; or

·       any particular business result.

The pack is generated from the information provided during configuration. Sarentix is not responsible for problems caused by incomplete, inaccurate or misleading answers or by changes the client makes after delivery.

10. Refunds and expiry

The Partner may request a refund within 14 calendar days after purchasing a licence, provided its code has not been redeemed, published, resold or misused.

No refund is available after:

·       the code has been redeemed;

·       the 14-day refund period has ended;

·       the code has expired; or

·       Sarentix has cancelled the affected licence because of serious misuse.

This does not exclude any right that cannot lawfully be excluded.

Any volume or promotional price applies only to the order for which it was offered. It does not guarantee the same price for later purchases.

11. Confidentiality and client information

Each party must take reasonable care of non-public business information received from the other and use it only for the pilot and the relevant client engagement.

Sarentix will use client information only as reasonably necessary to:

·       administer the licence and code;

·       configure and deliver the pack;

·       provide support;

·       maintain transaction and fulfilment records;

·       prevent misuse; and

·       meet legal or accounting requirements.

Further information about personal information is contained in the Sarentix privacy notice.

The Partner must:

·       provide only the client information reasonably required;

·       have authority to provide that information;

·       avoid sending unnecessary personal, confidential or sensitive material; and

·       notify Sarentix promptly if information or a code has been shared incorrectly.

Neither party may identify the other party’s clients in publicity, testimonials or case studies without permission.

12. Misuse and ending participation

Either party may end future participation in the pilot by written notice, including email.

Ending participation will not normally cancel a valid licence already purchased. An unused code may remain available until its existing expiry date.

Sarentix may suspend or cancel an affected code or licence where the Partner:

·       uses one licence for more than one client;

·       copies, resells or improperly distributes the materials;

·       removes Sarentix attribution;

·       publishes or misuses an access code;

·       makes materially misleading claims about Sarentix or the product; or

·       seriously or repeatedly breaches these terms.

Where the problem can reasonably be corrected, Sarentix will normally give the Partner an opportunity to correct it. Sarentix may act immediately where the misuse is deliberate, repeated, fraudulent or creates a material legal, security or reputational risk.

Sarentix will normally limit cancellation to the codes or licences connected with the misuse.

13. Liability

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.

Subject to that, Sarentix is not responsible for:

·       the Partner’s training, advice, promises or client services;

·       the client’s decision to adopt, change, reject or rely on the pack;

·       use of the product outside its intended purpose;

·       inaccurate or incomplete information provided by the Partner or client;

·       indirect or consequential losses; or

·       loss of profits, revenue, business opportunities, anticipated savings, goodwill or reputation.

Sarentix’s total liability to the Partner arising from the pilot will not exceed the total amount the Partner paid Sarentix for licences during the 12 months before the event giving rise to the claim.

This limit reflects the price and limited, non-advisory nature of the product.

14. Disputes and governing law

If a dispute arises, each party will first provide a written explanation of the issue and the outcome it seeks. The parties will then make a reasonable attempt to resolve the matter directly.

Nothing prevents either party from seeking urgent court protection for confidential information, intellectual property or access-code misuse.

These terms are governed by the laws of [insert Australian state or territory]. The courts of that state or territory have jurisdiction over disputes arising from these terms.

15. General

The Partner may not transfer its licences or its rights under these terms to another trainer, consultant or reseller without Sarentix’s written approval.

If any part of these terms cannot be enforced, the remaining parts continue to apply.

These terms and the relevant licence order record the pilot arrangement between Sarentix and the Partner. A change applies only if agreed in writing, including by email.

Sarentix may change the pilot or these terms for future purchases. A change will not materially reduce the rights attached to a licence already purchased.

Acceptance of these terms

The Partner accepts these terms when its authorised representative confirms acceptance by email. The acceptance must identify the Partner and the version of the terms being accepted. These terms then apply to each pilot licence subsequently purchased by that Partner unless different terms are agreed in writing.